| Quality Management System | The supplier should operate a documented quality management system covering design, purchasing, assembly, testing, delivery, and corrective action. | Current ISO 9001 certification with a clearly defined scope that includes the relevant equipment design, manufacture, or service activities. | Valid certificate, certification-body details, certificate scope, expiry date, internal quality procedures, and sample corrective-action records. | 15% |
| Inspection Sampling and Acceptance | Inspection plans should define lot size, sample size, inspection level, AQL, acceptance number, rejection number, and defect classification. | The supplier can configure documentation and inspection procedures consistently with ISO 2859-1 when sampling inspection is used. | Sample inspection plan, lot definition, AQL table, defect-level rules, inspection records, and customer approval procedure. | 10% |
| Important Standard Limitation | ISO 2859-1 defines sampling procedures indexed by AQL; it does not certify the accuracy of a vision system and does not automatically require 100% inspection. | The supplier clearly separates sampling acceptance from machine capability, process validation, and continuous production monitoring. | Written quality plan explaining when sampling is used and separate machine-performance validation using representative production parts. | 5% |
| Measurement and Detection Capability | The system should detect specified defects while controlling false rejects and missed defects under defined production conditions. | Acceptance limits are agreed using customer samples, golden samples, defect libraries, repeatability checks, and production-speed trials. | Factory acceptance test, capability report, confusion matrix or defect-detection results, repeatability study, and signed sample approval. | 20% |
| Traceability and Data Integrity | Each inspection result should be linked to the relevant product, batch, production time, recipe, result image, operator or station, and equipment status. | Unique record identification, time-stamped results, controlled recipe versions, image retention rules, audit logs, backup procedures, and exportable data. | Demonstration of search and retrieval, audit-log review, data-export test, user-access controls, backup-and-restore test, and retention policy. | 15% |
| Calibration and Preventive Maintenance | Critical measuring devices and reference standards should be identified, maintained, and checked at defined intervals. | Documented calibration status, maintenance schedule, spare-parts list, inspection of lighting and optics, and controlled change records. | Calibration certificates where applicable, maintenance records, equipment status screen, service checklist, and replacement-part availability statement. | 10% |
| Installation, Training, and Validation | The project should include installation qualification, operational checks, user training, recipe approval, and production acceptance testing. | A documented commissioning plan with responsibilities, test samples, line-speed conditions, acceptance limits, training records, and handover documents. | Project plan, FAT/SAT protocols, training attendance records, approved recipes, punch-list closure, and signed acceptance report. | 10% |
| Technical Service and Support | Support should cover remote diagnostics, escalation, software updates, spare parts, preventive maintenance, and on-site assistance where required. | Contractual response and restoration targets, named support contacts, escalation path, spare-parts lead times, and documented service coverage for the installation location. | Service-level agreement, support organization chart, sample service reports, spare-parts plan, escalation procedure, and references for comparable applications. | 10% |
| ROI and Total Cost of Ownership | The business case should include purchase cost, integration, training, maintenance, consumables, software, downtime, labor savings, scrap reduction, and quality-risk reduction. | Use measured baseline data and conservative assumptions. Calculate payback period, annual net benefit, and total cost of ownership over the planned service life. | Itemized quotation, operating-cost assumptions, labor model, scrap and rework records, throughput data, downtime assumptions, and sensitivity analysis. | 5% |