| 1 | Product Definition | Confirm whether the material is coated white board, folding boxboard, or another paperboard grade. The intended use should match the board structure, coating, stiffness, and print requirements. | Technical data sheet, product description, end-use recommendations, and approved sample specification. | Vague product names, inconsistent specifications, or one grade claimed to suit every application. | 8% |
| 2 | Basis Weight | Common commercial paperboard specifications often fall within approximately 190–450 g/m², but the required range depends on packaging design and converting equipment. Tolerance should be agreed before ordering. | Test report based on ISO 536 or an equivalent national standard; production lot measurement records. | Nominal grammage is shown without tolerance or the delivered value differs materially from the approved sample. | 10% |
| 3 | Caliper and Stiffness | Caliper must be checked together with grammage because two boards with the same grammage can have different thickness and stiffness. Requirements should be defined for machine direction and cross direction where relevant. | Caliper test under ISO 534 or equivalent; bending resistance or stiffness report; physical sample testing. | Good appearance but poor folding performance, cracking at creases, or unstable carton shape. | 12% |
| 4 | Brightness, Whiteness, and Opacity | The buyer should specify the measurement method because brightness, whiteness, and opacity are different properties. Print-facing side and reverse side results should be identified separately. | Optical test report using recognized methods such as ISO 2470 for blue reflectance and ISO 2471 for opacity, where applicable. | Only a marketing percentage is provided without test method, viewing conditions, or side identification. | 8% |
| 5 | Surface Quality and Printability | The coated surface should support the buyer’s printing process, including offset, flexographic, or digital printing where specified. Surface uniformity, smoothness, pinholes, coating streaks, and picking resistance should be evaluated. | Coating and smoothness data, print trial, ink-drying assessment, rub-resistance test, and defect-limit agreement. | Uneven gloss, coating streaks, dusting, ink set-off, poor color consistency, or excessive surface dust. | 12% |
| 6 | Moisture and Dimensional Stability | Moisture content should be controlled consistently and matched to the buyer’s storage and converting environment. Excess moisture variation can contribute to curl, waviness, and registration problems. | Moisture test results, packaging moisture-barrier details, storage instructions, and conditioning test results when required. | Curling after opening, wavy sheets, edge damage, or no defined storage conditions. | 8% |
| 7 | Food-Contact Suitability | Food-contact suitability is application- and market-specific. A general statement that the board is “food grade” is not sufficient without migration, chemical-composition, and intended-use information. | Declaration of compliance, relevant migration test reports, raw-material information, and applicable regulatory statements for the destination market. | Certificate does not identify the product grade, test conditions, destination market, or intended food-contact use. | 10% |
| 8 | Fiber Source and Sustainability | For responsibly sourced fiber, verify a valid chain-of-custody certificate and ensure the certificate scope covers the supplied product. Recycled content claims should identify the percentage and calculation basis. | Current chain-of-custody certificate, product claim, recycled-content declaration, and certificate-scope verification. | Expired certificate, certificate belonging to another entity, or unsupported recycled-content claims. | 8% |
| 9 | Manufacturing and Quality Management | A documented quality system should control incoming materials, coating, calendaring, cutting, packing, nonconforming products, and corrective actions. ISO 9001 certification can support assessment but does not replace product testing. | Quality certificate, process-control plan, inspection records, calibration records, and corrective-action examples. | No lot traceability, missing inspection records, or unwillingness to provide a production sample. | 10% |
| 10 | Production Capacity and Lead Time | Evaluate capacity for the required grammage, sheet or reel format, coating type, and order volume. Lead time should include production, inspection, packing, and export preparation. | Capacity statement, standard lead-time schedule, production calendar, minimum order quantity, and contingency plan. | Capacity claims are not supported by equipment details or delivery dates change without notice. | 8% |
| 11 | Packaging and Export Protection | Packaging should protect sheets or reels from moisture, compression, edge impact, contamination, and movement during multimodal transport. Packaging configuration must suit the buyer’s unloading equipment. | Packing photographs, pallet or reel specifications, gross-weight details, moisture protection method, and loading plan. | Wet edges, crushed corners, unstable pallets, insufficient wrapping, or unclear loading responsibility. | 6% |
| 12 | Commercial Terms and Total Cost | Compare total landed cost rather than unit price alone. Include board price, packaging, inland transport, freight, insurance, inspection, duties, payment terms, and potential quality-loss costs. | Formal quotation, Incoterms 2020, payment schedule, validity period, packing cost, and quality-claim procedure. | Unclear Incoterms, unusually low pricing, advance-payment pressure, or no written claim-resolution process. | 8% |