| 1. Food-contact compliance | Whether the packaging material and its intended use meet the applicable food-contact rules in the destination market. | Material specifications, declarations of compliance where applicable, and supporting migration or test reports. | Requirements vary by material, food type, temperature, and market. For example, EU Regulation (EC) No 1935/2004 sets a general framework for materials intended to contact food; plastics also have specific EU requirements. | Identify the destination country and intended conditions of use, then have the documentation reviewed against the applicable rules. In the United States, check applicable FDA food-contact requirements; do not assume every package requires or has an FDA “approval.” |
| 2. Quality management | Consistency of production controls, document management, corrective actions, and process monitoring. | Current quality certificates, scope and site details, audit summaries, and examples of inspection records. | A documented quality system can help reduce variation and improve traceability, but certification alone does not guarantee that every product meets a buyer’s specifications. | Verify certificate validity, covered facility, product scope, and certification body independently. ISO 9001 is a quality-management standard, not a food-contact safety certification. |
| 3. Packaging safety and hygiene controls | Controls for contamination risks, housekeeping, pest management, personnel practices, and product handling. | Hygiene procedures, risk assessments, audit findings, and any relevant packaging-safety certification documentation. | Packaging may contact food directly or indirectly. Appropriate controls should reflect the product, manufacturing process, and intended use. | Review the actual production-site scope and audit date. A standard such as BRCGS Packaging Materials is a voluntary certification scheme, not a substitute for legal compliance or buyer-specific checks. |
| 4. Material suitability and performance | Barrier properties, seal strength, puncture resistance, temperature tolerance, and compatibility with the food and filling process. | Technical data sheets, product specifications, test methods, and samples for the proposed structure or format. | A package must protect the product during filling, storage, transport, and use; the relevant performance targets depend on the food and supply chain. | Set measurable acceptance criteria and test samples under realistic conditions, including expected temperature, moisture, handling, and shelf-life requirements. |
| 5. Traceability and change control | Ability to trace materials and production lots, retain records, and notify buyers before significant changes. | Lot-coding examples, traceability procedures, record-retention policy, and written change-notification terms. | Traceability supports investigations and targeted actions if a quality or compliance issue arises. | Ask the supplier to demonstrate a documented traceability exercise and confirm how changes to materials, sites, or manufacturing processes are communicated. |
| 6. Capacity, lead time, and continuity | Available production capacity, normal and peak-season lead times, minimum order quantities, and contingency arrangements. | Written capacity and lead-time commitments, production-site information, and business-continuity plans relevant to the order. | Long or variable replenishment cycles can affect inventory, launch schedules, and continuity of supply across borders. | Compare quoted lead times with sample, tooling, production, and shipping schedules; clarify what happens if forecast volumes or delivery dates change. |
| 7. Export and shipping readiness | Export experience, packaging for transit, shipping-document accuracy, and clarity about delivery terms and responsibilities. | Sample commercial documents, packing details, proposed Incoterms® rule, and shipment references where available. | International orders can involve customs procedures, freight costs, damage risks, and different allocations of shipping responsibilities. | Agree in writing on the named place, delivery term, insurance responsibilities, shipping marks, and required import documents before production. |
| 8. Customization and print control | Capability to meet agreed dimensions, artwork, color tolerances, finishing, and production-proof requirements. | Approved specifications, artwork proofs, color-control procedures, and sample or pre-production approval records. | Clear specifications and approval steps help limit avoidable differences between the approved design and delivered packaging. | Approve a signed specification and production sample, including artwork version, dimensions, tolerances, and inspection criteria. |
| 9. Sustainability claims and supporting evidence | Substantiation for claims such as recycled content, responsible fiber sourcing, recyclability, or compostability. | Material composition data, chain-of-custody documentation where relevant, and test reports supporting specific environmental claims. | Environmental claims depend on the package design, local collection infrastructure, and applicable market rules. Compostability standards apply only within their defined scope and test conditions. | Check the exact claim and destination-market requirements. FSC chain-of-custody certification concerns certified forest-based material sourcing; it does not establish food-contact suitability. EN 13432 and ASTM D6400 address compostability under specified conditions, not universal home compostability. |
| 10. Commercial transparency and service | Clarity of quotations, tooling and setup charges, payment terms, complaint handling, and responsiveness. | Itemized quotations, written terms, sample charges, escalation contacts, and documented complaint-response timelines. | Transparent terms make landed-cost comparisons more reliable and help buyers resolve specification or delivery issues efficiently. | Compare total cost, not only unit price. Confirm currency, quotation validity, tooling ownership, claims procedures, and the process for resolving nonconforming goods. |